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'You just hired a million bad employees': How the brief tokenmaxxing era delivered the opposite of what it promised

Fortune's Nick Lichtenberg argues the tokenmaxxing boom backfired: firms rolled out AI agents faster than they could manage them. Hebbia founder George Sivulka warns most companies effectively 'hired a million bad employees.'

Published 2026-07-24Source: Fortune
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Why it matters

Spend is outrunning output. Fortune cites one firm whose Anthropic bill leapt from $20k in December toward $1M in July — 50x in seven months — plus Amazon's reported $500M single-month loss as agents burned tokens with little to show.

Tokenmaxxing read

The bottleneck is management, not model price. Sivulka reckons only 1 in 100 employees can hand AI usable context. The remedy the piece lands on is routing: cheaper models for routine turns, frontier models saved for core work.

Source takeaway

UBS now calls token-cost anxiety a real concern for around 60% of organizations. The through-line: without sharper instructions and routing discipline, extra tokens buy more agent looping, not more productivity.

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